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Our Services

We can help you or your loved ones with a wide variety of services that we develop into a tailored care plan that is just right for you.

DD-Hands

Our Services

We can help you or your loved ones with a wide variety of services that we develop into a tailored care plan that is just right for you.

My Aged Care

Dutiful Daughters will assist you in planning your my aged care package and budget to ensure you stay safe, comfortable and well in your home’

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Respite Care

Respite care supports your care givers to give them an opportunity to maintain their lifestyle and provide a short break whilst you are being cared for by our skilled team.

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Companionship & Aged Care

Companionship and support provided by a genuinely caring team of Nurses and skilled female and male Care Workers that are highly experienced in care of the elderly.

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Dementia Care

We provide a wide range of care and support for people living with Dementia and other cognitive conditions associated with ageing.

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Palliative Care

End of life care delivered by a team of highly skilled and experienced Registered Nurses and Care Workers considering your circumstances with a holistic approach to your individual needs.

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Nursing Care

Dedicated nursing care delivered by a team of skilled and proficient Registered Nurses throughout Sydney.

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Post-surgery & After Hospital Care

Support and care for all ages to assist post-surgery - or transition care for when you are recovering after major or minor surgeries or when convalescing from an illness or hospital stay.

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Wound & Skin Care

Tailored wound and skin care management programs administered by our team of highly competent and capable Registered Nurses.

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Disability Care

We offer an extensive range of services to cater for all levels of disability management. Whether short or long-term care is required, our team are compassionate, caring and understanding of the unique needs of Clients with disabilities.

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Child Care

Dutiful Daughters have a wide range of services to support and care for children and their families all across Sydney. Whether it is to provide an alternative to traditional Child Care services or to provide respite for children with complex illnesses and care needs, we are able to assist.

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Client frequently asked questions:

 
Have you any unanswered questions?
Below are some of our most frequently asked questions about the support we offer.

 

Q. How does Dutiful Daughters choose their Care Workers for Clients?

A. There are a number of considerations that are made including age, gender, cultural affiliations, and language requirements, and most importantly the extent of quality of care required by the Client. We also ensure that the Care Worker has the relevant and appropriate training for each Client.

Q. Can a Care Worker assist with medication?

A. Legislation under the Drugs Act states that only medically trained professionals, including Doctors and Nurses, are trained in administering drugs. Our Care Workers can prompt and remind a Client to take their medication.

Q. Are Dutiful Daughters Care Workers police checked?

A. All our Care Workers must complete the NSW Health Working with Children clearance check along with a Police Criminal record check. It is also a requirement that they supply three referees for detailed reference checks, completed by a DD Manager, prior to commencing employment.

Q. What happens if my loved one doesn't agree with the choice of Care Worker?

A. You advise the office and we will discuss placing another Care Worker. Or one of our Care Coordinators can also arrange a meeting with you and the Client to review their needs.

Q. What happens if I need to cancel the service?

A. We can cancel the Care Worker (at no cost to you) if we are advised by 5pm the day prior to the service commencing. If cancelling later than 5pm on the day prior, we need to pay the Care Worker so there is a cancellation charge payable.

Q. If I want to extend my service how do I arrange this?

A. During the week our office is open 8.30 - 4.30pm.  At other times the phone is answered by our on call staff who are willing to assist you with any of your requests.

Q. Are the Care Workers covered by Workers Compensation and liability insurance?

A. Our Care Workers are covered by Dutiful Daughters Workers Compensation and Insurances.

Q. Do you have Care Workers trained in looking after people with Dementia?

A. With over 90 Care Workers available, and most having completed their Certificate III in Aged and Community Care or similar, we have many that are fully trained in assisting people living with Dementia.  We offer our Care Workers in house training and external training on a regular basis. We recognise the importance of upskilling our Care Workers to ensure that they continually grow and expand their abilities.

Q. Why can't I just have one Care Worker involved in the 24 hour care of my loved one as they don't need a lot of looking after?

A. From past experience we have found that Care Workers working full time for one Client results in burn out or complacency. Many Clients have also expressed the problem with not being comfortable asking their Care Worker to do tasks because they are now regarded as their friend. With Dutiful Daughters Care Workers we believe in coordinating a suitable roster to assist so that there is quality Care Workers working as Professionals in their field and who also understand the importance of allowing the client some space in their home (if required).

Q. Do we pay the Care Worker for their service?

A. No, Dutiful Daughters will send you an invoice on a weekly basis. This makes it more comfortable for our Clients not having to deal with cash after their service. We offer a number of payment options such as telephone banking, BPAY, cheque and credit card facilities.  We can organise the easiest and most effective method for you to pay, no matter the circumstances. Invoices can be emailed or mailed to any nominated person who is responsible for their own account or settling the account on behalf of another person.

Q. How can I settle the account?

A. We accept payment by most methods including telephone banking, BPAY, credit card or cheques.

Still have more questions?

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Need our geniune care?

Fill out the form below and we’ll contact you to set up a free initial consultation and care planning session so that you have the ideal care services for you and your family. We can come to you or discuss over the phone. We look forward to meeting you!

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Have any questions?

You can call or email our friendly team with any questions you may have or to set up a care service. What ever it is, we’re here for you.

Call us on (02) 9387 1039 at our
Bondi Junction Head Office
or on
(02) 9960 3653 at our Mosman Office 

For fax please send to (02) 9386 4900

Email us at care@dutifuldaughters.com.au

Our Accreditations & Associations

We pride ourselves on our professionalism and dedication to the Healthcare industry and ensure we are aligned to 'best practice' quality and safety standards. Dutiful Daughters is a fully accredited agency, we are compliant with all industry regulations and hold memberships with the following membership associations and bodies.